MALTEGO FAQ​

Find answers to the most frequently asked questions about Maltego – whether about the platform, our company, or our latest organizational developments.​ If you don’t find the answer to your question below, please do not hesitate to reach out to us.​

General​ 🔗︎

What is Maltego?​ 🔗︎

Maltego is the all-in-one investigation platform that accelerates complex cyber investigations from hours to minutes. The Maltego platform powers quick OSINT investigations for digital profiling with Maltego Search as well as complex link analysis for large datasets with Maltego Graph. Through Maltego Evidence and Maltego Monitor, the platform enables investigators to collect, monitor, and preserve social media intelligence in real time for public safety efforts, risk management, and legal prosecutions.

Whether cyber threat intelligence teams or law enforcement, Maltego equips your teams with the most essential and relevant data, with out-of-the-box access to common data sources and over 100 ready-made connectors to more.

Register and start using Maltego for free now to mine, merge, and map all your essential intelligence in one place, and uncover hidden truths with Maltego!

Who uses Maltego?​ 🔗︎

The Maltego platform is widely used by a diverse range of users, from novice investigators and trained OSINT analysts to technical investigators in both the private and public sectors, to support various types of OSINT investigations. It is particularly valuable to cyber threat intelligence teams and law enforcement agencies. Organizations such as the FBI, INTERPOL, financial institutions, and several DOW 30 companies rely on Maltego for their investigative needs.

Who is Maltego Technologies GmbH and where is it based? 🔗︎

Headquartered in Munich, Maltego has grown to over 100 employees in Germany and works with customers including the Federal Bureau of Investigations, INTERPOL, and major tech and service companies including half of the DOW 30.The outstanding people behind Maltego Technologies GmbH are based internationally. With over 27 nationalities, the majority of our team works onsite and remotely from Germany, rest of Europe, and across the Americas. To learn more about our people and culture, please visit our About Us page.

Who owns Maltego Technologies GmbH? 🔗︎

In April 2023, Maltego Technologies GmbH was acquired by Charlesbank Technology Opportunities Funds, managed by Charlesbank Capital Partners. The Boston-based owner is committed to further accelerating the growth and development of the Maltego company, products, services, and community. To learn more about the acquisition, read the press release here. Maltego Technologies GmbH remains headquartered in Munich, Germany, with a large and growing international team that develops and licenses Maltego.

Which products does Maltego Technologies GmbH sell? 🔗︎

Maltego offers three types of plans that cater to individual investigators, small teams, and large organizations: The Maltego Community Edition, the Maltego Professional plan, and the Maltego Organization plan. Each plan equips your teams with the investigative capabilities and essential data based on your needs and budgets.

For more information, please visit our pricing plan page.

Does Maltego own, process, or store data? 🔗︎

No, Maltego does not own, build, modify, or store any data that is used for investigations in our products. Maltego facilitates easy access to existing OSINT or third-party data sources and brings data from these dispersed sources into one user interface. We rely on trusted data providers and data partners to ensure all the data integrated with Maltego products is up-to-date and relevant.

Maltego does not monetize customer or user data, either. We comply strictly with GDPR in the way we process and store customer and user data. Learn more about our Data Privacy Policy here.

Maltego is a powerful tool. How do you ensure it does not fall into the wrong hands? 🔗︎

At Maltego, we act ethically and consciously to ensure we are empowering investigators whose work makes the world safer. We comply strictly with the German embargo and anti-money laundering laws, which prevent us from selling to individuals and organizations based in high-risk countries. We also conduct personal vetting for all Enterprise sales to the best of our abilities in order to understand each buyer’s motivation and use case. This helps us evaluate whether the intended usage of Maltego is within ethical boundaries.

I have more questions about your product. Where can I get product support? 🔗︎

You can find more information about the Maltego Desktop Client in our technical documentation. You can also write us at support@maltego.com and our team will be happy to help!

If you are a Maltego Enterprise customer, please also feel free to reach out to your dedicated Customer Success Manager and/or Account Manager for any inquiries.

Are you hiring?​ 🔗︎

Yes, we are looking for new team members to join our headquarters in the heart of Munich, Germany. At the same time, we are also open for applications to work remotely. Check out our open positions here.​

How can I stay informed about Maltego updates?​ 🔗︎

You can find the latest product updates on our product updates page and our change log. You can also follow us on Twitter, LinkedIn, and Mastodon, and sign up for our email newsletter to stay up-to-date on company news, updates, and insightful use cases.

Maltego Professional & Organization Plans​ 🔗︎

How can I start using or purchase Maltego? 🔗︎

Maltego offers three types of plans that cater to individual investigators, small teams, and large organizations: The Maltego Community Edition, the Maltego Professional plan, and the Maltego Organization plan. Each plan equips your teams with the investigative capabilities and essential data based on your needs and budgets.

For more information, please visit our pricing plan page.

What is in the Maltego Organization plan? 🔗︎

The Maltego Organization plan is designed for large teams and organizations. Through the Maltego Organization plan, you can equip your team with browser-based and desktop-based investigative capabilities to run quick OSINT searches, conduct mass data link and social network analysis, monitor public safety in real time, and enjoy cloud-based collaboration and file management. The Maltego Organization plan also comes with out-of-the-box data access to ensure your teams have the most essential and relevant intelligence for cyber threat intelligence and cybercriminal investigations.

The Maltego Organization plan can be purchased via our direct sales team and our reselling partners around the globe. Learn more about the Maltego Organization plan here.

What is in the Maltego Professional plan? 🔗︎

The Maltego Professional plan allows small teams of investigators to quickly conduct and collaborate on OSINT investigations as well as mass data link analysis across browsers and devices. The Maltego Professional plan also comes with a set of out-of-the-box data access to common cyber threat intelligence feeds and OSINT data sources, so that your team can get started with investigations right away.

You can purchase the Maltego Professional plan directly via our webshop. Learn more about the Maltego Professional plan here.

What are the Pro, Enterprise, and Enterprise On-premise plans?​ 🔗︎

The Maltego Pro, Maltego Enterprise, and Maltego Enterprise On-premise plans are part of Maltego’s previous offering. As of May 2024, they are no longer available for purchase.

For small teams of professional investigators, we now offer the Professional plan, which allows more powerful investigative capabilities and out-of-the-box access to powerful data sources. Learn more about the Maltego Professional plan here or purchase it directly from the webshop.

For large enterprise teams and government agencies, we now offer the Maltego Organization plan, which includes vastly more investigative capabilities across devices and browsers, and across the digital and physical landscapes. The Maltego Organization plan also equips your teams with all the essential data you need for your cyber threat intelligence and cybercriminal investigations. Learn more about the Maltego Organization Plan here.

Can I renew my existing Pro, Enterprise, and Enterprise On-premise plans?​ 🔗︎

We encourage all existing customers to upgrade to the new Maltego Professional and Maltego Organization plans, which offer even more investigative capabilities and streamlined data access. If you have any questions, please reach out to support@maltego.com or contact your Maltego partners.

What are Maltego Classic or XL? 🔗︎

Maltego Classic and XL are previous commercial license editions of Maltego. Maltego Classic and Maltego XL are no longer available and cannot be renewed.

In September 2020, we introduced the Maltego One edition as a part of the Pro and Enterprise plans. Maltego One comes with the capabilities of Maltego XL.

What is Maltego Community Edition (CE)?​ 🔗︎

Maltego Community Edition (CE) is one of the Maltego plans that provides users with free access to Maltego Graph, featuring essential capabilities and data for OSINT investigations, enabling them to explore relationships between data points through visual link analysis.

Notably, following the release of Maltego Graph version 4.8.0, the use of Maltego Community Edition is allowed commercially and has no restrictions on the number of Entities pasted on the canvas.

You can download the Maltego CE here.

What is Maltego CaseFile?​ 🔗︎

CaseFile is a legacy version of Maltego. It will remain available to users running Maltego version 4.7.0 and earlier. These users may continue to use the CaseFile tool to visualize connections in their offline data.

Following the release of Maltego Graph version 4.8.0, CaseFile will no longer be available as a separate product, however, CaseFile users can continue to benefit from the offline data analysis features under a Community Edition license.

CaseFile users who have updated to version 4.8.0 can create a Maltego ID account and log in for free as Community Edition users, gaining access to Maltego Graph which includes previously available Casefile features for offline data analysis.

I want to purchase Maltego or download the CE version. Why can’t I find my country on the list in the form? 🔗︎

In order to comply with the relevant export laws and regulations, registration for and usage of the Maltego Community Edition is not available in certain countries.

If you would like to purchase a Maltego plan, please reach out to support@maltego.com who will guide you through the acquisition process.